Recording Text Incorrectly Masked

Incident Report for Hotjar

Resolved

From ~1:30GMT to ~7:30GMT today, in any recordings that took place for customers who had keystroke capture turned off, all text fields were accidentally replaced with masking characters (****). We apologize for the inconvenience. The issue is now resolved. Please contact support@hotjar.com if you have any questions.

Posted Dec 05, 2017 - 19:48 UTC