Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Accounts created in the past 24 hours may not have access to their full list of tools.

Incident Report for Hotjar

Resolved

This incident has been resolved as of 19:45 CET.

Thanks for bearing with us!
Posted Feb 09, 2024 - 10:02 UTC

Identified

We've identified the root cause of this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix.

Thanks again for bearing with us!
Posted Feb 08, 2024 - 17:42 UTC

Investigating

We're investigating an issue with some new Accounts created in the past 24 hours that may not have access to their Site plan's full list of tools.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!
Posted Feb 08, 2024 - 17:39 UTC
This incident affected: Application (insights.hotjar.com).
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