This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.
After monitoring the situation for some time we can confirm Hotjar services have returned to normal.
Posted Sep 26, 2018 - 19:29 UTC
Monitoring
Performance have returned to normal level and processing is being done without any additional delays. Engineers are continuing to monitor the situation to ensure it remains.
Posted Sep 26, 2018 - 18:42 UTC
Identified
Amazon Web Services have confirmed latency issues for S3. This is affecting our processing of incoming data. No data should be lost, but Recordings, Heatmaps, and Form data might be delayed.
Posted Sep 26, 2018 - 15:35 UTC
Investigating
We’re currently investigating an issue with degraded performance when processing data. We’ll be posting more updates as we learn more.