Incident Report - Heatmap screenshots not generated

Incident Report for Hotjar

Resolved

Our engineers have deployed a fix for this issue and we have confirmed the fix is working. Heatmap screenshots are now being generated correctly.
Posted Mar 02, 2018 - 10:45 UTC

Monitoring

We are currently monitoring an issue with heatmap screenshots not being generated.

A fix has been deployed and engineers are monitoring to ensure the issue is now resolved.
Posted Mar 02, 2018 - 10:24 UTC