Duplicate Feedback Responses Sent to Slack and Zapier

Incident Report for Hotjar

Resolved

We have confirmed that Feedback responses from the past 10 days were forwarded again to Slack and Zapier within a 10-minute window today.

This incident has been resolved and we are so sorry for the trouble! Thank you for bearing with us.

Posted Apr 06, 2023 - 16:49 UTC

Monitoring

We’ve declared and resolved an incident where Feedback responses from the last 7 days have been duplicated and forwarded again to Slack and Zapier today.

We are so sorry for any confusion or disruption this has caused!

If you don’t think the incident is resolved, or you’re still seeing problems on your end please raise a ticket through our Help Center. Thanks!

Posted Apr 06, 2023 - 15:42 UTC