Additional weekly summary emails are being sent to customers

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!

Posted Jun 06, 2023 - 13:51 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thanks for bearing with us!

Posted Jun 06, 2023 - 13:36 UTC

Identified

We've identified the cause of this issue, and we're working on getting this fixed.

Posted Jun 06, 2023 - 13:10 UTC

Investigating

Our engineers are investigating an issue that is causing additional weekly summary emails to be sent to customers.

Our engineers are working to identify the root of the issue and get this resolved as soon as possible. We'll update this page as soon as more information is available. Thanks for bearing with us!

Posted Jun 06, 2023 - 12:35 UTC