The issue has been resolved. Thank you for your patience!
Posted Apr 27, 2022 - 13:14 UTC
Update
Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.
Posted Apr 27, 2022 - 12:48 UTC
Identified
We’ve identified the issue with new site creation, Collections, and Highlights and our engineers are working to resolve it.
Posted Apr 27, 2022 - 12:27 UTC
Update
In addition to the issues with new site creation, we are also seeing related errors with Collections and Highlights. Our engineers are still working on a fix, and we will continue to post updates to status.hotjar.com.
Posted Apr 27, 2022 - 12:20 UTC
Investigating
We’re currently investigating an issue with workspace creation for new sites. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!