Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Viewing saved Recording segments may cause Recording player not to work
Incident Report for Hotjar
This incident is now resolved. Thanks for bearing with us!
Posted May 23, 2023 - 15:22 UTC
We've identified the root cause of this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!
Posted May 23, 2023 - 14:40 UTC
The engineers are investigating an issue where viewing Recordings from a list that uses the U-turn, Rage click, Event or Error session filters may cause the Recording player not to work.
Posted May 23, 2023 - 14:32 UTC