Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Blank pages and infinite loading in Insights

Incident Report for Hotjar

Resolved

This issue is now resolved. Thanks for bearing with us!

Posted Sep 23, 2022 - 08:17 UTC

Monitoring

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thank you for your patience!

Posted Sep 22, 2022 - 10:12 UTC

Identified

Our engineers have identified the issue and are working on resolving this issue. Thanks for your patience!

Posted Sep 22, 2022 - 08:59 UTC

Investigating

We are currently investigating an issue where some users are experiencing a blank page/infinite loading in Insights.

We will post further updates as we learn more. Thanks for bearing with us!

Posted Sep 22, 2022 - 08:35 UTC

This incident affected: Application (insights.hotjar.com).