Widget responses are not being forwarded to MS Teams or Webhooks

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Jun 28, 2023 - 14:33 UTC

Monitoring

We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Jun 28, 2023 - 13:37 UTC

Identified

We're investigating an issue with MS Teams and Webhooks not forwarding widget responses.

We've identified the root cause of this incident, and a fix is being worked on.

We'll post an update to let you know when we're deploying and monitoring the fix. Thanks for bearing with us!
Posted Jun 28, 2023 - 13:24 UTC