Display issue with shared heatmaps

Incident Report for Hotjar

Resolved

The issue has now been resolved. Full incident report here: https://hotjar.zendesk.com/hc/en-us/articles/360019767054.
Posted Mar 15, 2019 - 20:46 UTC

Monitoring

Our engineers have released a fix for this issue and are currently monitoring it.
Posted Mar 15, 2019 - 20:38 UTC

Identified

We’ve identified the issue with the display of shared Heatmaps and our engineers are working to resolve it: https://hotjar.zendesk.com/hc/en-us/articles/360019767054.
Posted Mar 15, 2019 - 19:29 UTC

Investigating

We are currently investigating a display issue with shared Heatmaps. Hotjar engineers are currently investigating.
Posted Mar 15, 2019 - 19:11 UTC