Reactivation issue

Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Reactivation issue

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!

Posted Sep 12, 2024 - 08:13 UTC

Monitoring

Our engineering team have deployed a fix and we are now monitoring the issue.

Posted Sep 11, 2024 - 15:02 UTC

Investigating

We’re investigating an issue with reactivation for a small number of Hotjar accounts.

Our engineers are working to fix the issue. We’ll post a further update once the issue is resolved.

Posted Sep 11, 2024 - 12:42 UTC