The issue has been resolved. Thank you for your patience!
Posted Apr 29, 2021 - 15:50 UTC
We are continuing to monitor for any further issues.
Posted Apr 29, 2021 - 15:21 UTC
Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.
Posted Apr 29, 2021 - 15:20 UTC
We’re currently investigating an issue with poor performance of the recordings player. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Posted Apr 29, 2021 - 14:37 UTC
This incident affected: Application (Recordings) and Websites (Website (www.hotjar.com)).