Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

Slow recordings player

Incident Report for Hotjar

Resolved

The issue has been resolved. Thank you for your patience!

Posted Apr 29, 2021 - 15:50 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 29, 2021 - 15:21 UTC

Monitoring

Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.

Posted Apr 29, 2021 - 15:20 UTC

Investigating

We’re currently investigating an issue with poor performance of the recordings player. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

Posted Apr 29, 2021 - 14:37 UTC

This incident affected: Websites (Website (www.hotjar.com)).