Data Ingestion Errors

Incident Report for Hotjar

Resolved

The issue has been resolved. Thank you for your patience!

Posted May 26, 2021 - 16:49 UTC

Monitoring

Our engineers have fixed the issue and are monitoring the situation to make sure everything is working smoothly again.

Posted May 26, 2021 - 16:01 UTC

Investigating

We’re currently investigating an issue with our data ingestion rates; some Sessions are not being received correctly. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

Posted May 26, 2021 - 15:53 UTC