Elevated failure rate in sampling value calculations

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Feb 13, 2024 - 13:32 UTC

Investigating

We're investigating an issue with sampling not being calculated correctly for up to 2% of sites.

Our engineers are working to fix the issue ASAP. Thanks for bearing with us!
Posted Feb 13, 2024 - 12:18 UTC