Slight delays in processing Recording and Heatmap data

Incident Report for Hotjar

Resolved

The incident has been resolved.

Posted Dec 11, 2020 - 13:25 UTC

Monitoring

We've pushed a fix and our data processing times appear to be stable and improving. We'll keep monitoring the situation - thank you!

Posted Dec 11, 2020 - 12:54 UTC

Identified

We’re currently investigating an issue which has caused slight delays in data processing for our Recording and Heatmap tools. Our engineers are working to fix the issue as soon as possible. Thanks for bearing with us!

Posted Dec 11, 2020 - 12:22 UTC