Recording Highlight Clips and Heatmap Screenshots are not processing/being created

Incident Report for Hotjar

Resolved

Our engineers have deployed a fix for this issue, and the incident has been resolved! Thank you for your patience while we looked into this!
Posted Aug 16, 2022 - 18:30 UTC

Investigating

We are investigating an incident where Recording Highlight Clips and Heatmap Screenshots are not processing/being created.
Posted Aug 16, 2022 - 17:40 UTC