Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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Slow response for tracking script and Insights UI

Incident Report for Hotjar

Resolved

Our CDN provider has resolved the issue and assets are now being delivered at acceptable speeds.

Posted Jul 18, 2019 - 15:30 UTC

Identified

We're in contact with our provider now, and they're looking into our situation.

Posted Jul 18, 2019 - 13:13 UTC

Update

We are continuing to investigate this issue.

Posted Jul 18, 2019 - 10:55 UTC

Investigating

We are currently investigating an issue with our CDN provider that appears to be slowing down delivery of assets.

Posted Jul 18, 2019 - 10:54 UTC

This incident affected: Application (insights.hotjar.com) and Websites (Site scripts (tracking code)).