Password reset unavailable

Incident Report for Hotjar

Resolved

This incident is now resolved. Thanks for bearing with us!
Posted Jan 30, 2023 - 11:32 UTC

Monitoring

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Jan 30, 2023 - 11:01 UTC

Identified

Our engineers have identified the root cause and are working on resolving this issue. Thanks for bearing with us!
Posted Jan 30, 2023 - 09:54 UTC

Investigating

Our engineers have identified an issue preventing users from being able to reset their password and are working on resolving this issue. Thanks for bearing with us!
Posted Jan 30, 2023 - 09:53 UTC
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