Insights not working on supported versions of Safari

Incident Report for Hotjar

Resolved

This issue is now resolved. Thank you for bearing with us!
Posted Nov 09, 2022 - 09:39 UTC

Monitoring

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Nov 08, 2022 - 17:14 UTC

Identified

Our engineers have identified the root cause and are working on resolving this issue. Thanks for your patience!
Posted Nov 08, 2022 - 14:51 UTC

Investigating

We are currently investigating an issue with the Insights web app not working as expected on supported versions of Safari.

We will post further updates as we learn more. Thanks for bearing with us!
Posted Nov 08, 2022 - 14:24 UTC