Incident Report - Active heatmaps showing incomplete click data.

Incident Report for Hotjar

Resolved

This incident has been resolved.

Posted Nov 11, 2016 - 17:55 UTC

Monitoring

We've released a fix for this and are currently running a script to confirm that all heatmaps are showing the right data. We will move the incident status to 'Resolved' shortly.

Posted Nov 11, 2016 - 08:14 UTC

Identified

We have identified an issue which is causing a number of heatmaps to temporarily display incorrect click data. Our engineers are working on a fix for this.

Posted Nov 09, 2016 - 10:19 UTC