Hotjar Service Status

This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

Report an issue

We’re currently investigating an issue with heatmaps being displayed. We’ll be posting more updates as we learn more.

Incident Report for Hotjar

Resolved

The heatmap viewer has been monitored and tested and is working.

Posted Jan 18, 2019 - 13:26 UTC

Monitoring

A fix for the issue with heatmaps not being displayed has been deployed. Engineers are monitoring the situation.

Posted Jan 18, 2019 - 12:55 UTC

Identified

Engineers have identified the issue with the heatmap view and is working on a fix. More information to follow.

Posted Jan 18, 2019 - 12:37 UTC

Update

We are continuing to investigate this issue.

Posted Jan 18, 2019 - 12:30 UTC

Investigating

We are currently investigating this issue.

Posted Jan 18, 2019 - 12:28 UTC