This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.
This incident is now resolved. Thanks for bearing with us!
Posted Jan 25, 2023 - 18:13 UTC
Monitoring
We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
Posted Jan 25, 2023 - 18:02 UTC
Investigating
Around 12pm UTC, our team was alerted about an issue with our Zapier integration's authentication process. Our engineers have identified the root cause and are working on resolving this issue.
This issue does not affect existing Zaps or new Zaps for customers who have already established a connection between Hotjar and Zapier. However, users who attempted to establish or re-establish a connection between the platforms would encounter an error and the authentication step would fail.