Incident Report - Hotjar unavailable

Incident Report for Hotjar

Resolved

We've confirmed the issue is resolved. Latencies are back to nominal levels and recordings are being processed.
Posted Nov 16, 2017 - 21:19 UTC

Identified

We've identified the root cause of the issues and rebooted the affected system. We're monitoring and expect it to resolve soon.
Posted Nov 16, 2017 - 20:59 UTC

Investigating

We are currently investigating an issue causing the Hotjar service to be unavailable.
Posted Nov 16, 2017 - 20:53 UTC