Feedback widgets not appearing, despite being set as 'active'

Incident Report for Hotjar

Resolved

This issue is now resolved. Thanks for your patience!
Posted Aug 05, 2022 - 11:40 UTC

Monitoring

A fix has been deployed and we are monitoring the situation
Posted Aug 03, 2022 - 15:34 UTC

Identified

We're aware of an issue occurring for a small number of users where Feedback widgets are not appearing live, even though they are active.
Posted Aug 03, 2022 - 15:34 UTC