SSO login error

Incident Report for Hotjar

Resolved

This incident is now resolved, and login via SSO is working successfully.

Posted Dec 02, 2022 - 17:20 UTC

Monitoring

We've deployed a fix for this error, and we're monitoring to ensure that the fix has worked. Thanks for bearing with us, and our apologies for the trouble if you were affected!

Posted Dec 02, 2022 - 15:53 UTC

Investigating

We are investigating an issue where users are not able to log in via SSO successfully. We will post further updates as we learn more. Thanks for bearing with us!

Posted Dec 02, 2022 - 11:10 UTC