Toggle switches in Recording Playback settings overlay are not working

Incident Report for Hotjar

Resolved

The incident has been resolved. Thank you for bearing with us.

Posted May 24, 2022 - 09:27 UTC

Monitoring

A fix has been deployed for the Recording playback overlay issue - we are monitoring the situation to make sure everything is working smoothly again. We’ll send another update soon to confirm whether the incident is resolved. Thanks for your patience!

Posted May 24, 2022 - 08:34 UTC

Investigating

We're currently investigating an issue where the toggle options that appear in the Recording Playback settings page are not responsive. Our engineers are working to fix the issue and will post updates to status.hotjar.com. Thanks for bearing with us!

Posted May 23, 2022 - 20:17 UTC

This incident affected: Application (insights.hotjar.com).