This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.
Our team has worked on a fix for this issue and are currently monitoring it.
Posted Feb 25, 2019 - 16:18 UTC
Identified
The first fix didn't work, trying another approach 😅 Will post more as we have it.
Posted Feb 25, 2019 - 12:04 UTC
Monitoring
We have released a fix and are monitoring the effects.
Posted Feb 25, 2019 - 10:14 UTC
Identified
We have identified the issue and are working on a fix.
Posted Feb 25, 2019 - 08:45 UTC
Investigating
We are currently investigating an issue whereby incorrect geolocation information is showing for some visitors in Insights. We'll let you know when we have more information. Thanks for your patience.
Posted Feb 25, 2019 - 08:24 UTC
This incident affected: Application (insights.hotjar.com).