{
  "page": {
    "id": "0b5bdbv94pfm",
    "name": "Hotjar",
    "url": "https://status.hotjar.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
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  "incidents": [{"name":"Data collection paused for some customers","status":"resolved","created_at":"2026-09-04T14:23:01.035Z","updated_at":"2026-09-04T18:03:31.432Z","monitoring_at":"2026-09-04T15:42:50.483Z","resolved_at":"2026-09-04T18:03:31.419Z","impact":"none","shortlink":"https://stspg.io/l3q23p5wr415","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-04T14:23:01.029Z","reminder_intervals":null,"id":"1w0rmx3v0vs8","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident has been resolved, and data is collecting as normal.","created_at":"2026-09-04T18:03:31.419Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-04T18:03:31.419Z","display_at":"2026-09-04T18:03:31.419Z","deliver_notifications":false,"tweet_id":null,"id":"gqnkycczbf1d","incident_id":"1w0rmx3v0vs8","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-04T15:42:50.483Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-04T15:42:50.483Z","display_at":"2026-09-04T15:42:50.483Z","deliver_notifications":false,"tweet_id":null,"id":"7sdqsv5d96fj","incident_id":"1w0rmx3v0vs8","custom_tweet":null,"affected_components":null},{"status":"identified","body":"Some accounts may experience a temporary pause in Hotjar Session Recordings and see tag verification warnings. The issue has been identified and a fix is being implemented.","created_at":"2026-09-04T14:23:01.071Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-04T14:23:01.071Z","display_at":"2026-09-04T14:23:01.071Z","deliver_notifications":false,"tweet_id":null,"id":"tnq7rl27hjhw","incident_id":"1w0rmx3v0vs8","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Growth customers not renewed on 12 Aug for one day","status":"resolved","created_at":"2026-08-13T10:58:48.685Z","updated_at":"2026-08-13T10:58:48.722Z","monitoring_at":null,"resolved_at":"2026-08-13T10:58:48.715Z","impact":"none","shortlink":"https://stspg.io/j7f3ddmwfh7w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-13T10:58:48.681Z","reminder_intervals":null,"id":"kdkfqp94klh7","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-13T10:58:48.715Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-13T10:58:48.715Z","display_at":"2026-08-13T10:58:48.715Z","deliver_notifications":false,"tweet_id":null,"id":"r2p9m963bbsp","incident_id":"kdkfqp94klh7","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Potentially all hotjar accounts with varying degrees of limited service.","status":"resolved","created_at":"2026-07-30T22:00:00.000Z","updated_at":"2026-08-03T06:52:02.212Z","monitoring_at":null,"resolved_at":"2026-07-30T22:00:00.000Z","impact":"none","shortlink":"https://stspg.io/kjs1w0jy5pds","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-03T06:52:02.148Z","reminder_intervals":null,"id":"3m4hlbgnqqbj","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-03T06:52:02.201Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T06:52:02.201Z","display_at":"2026-07-30T22:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"r758dph836rb","incident_id":"3m4hlbgnqqbj","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Missing VOC Responses","status":"resolved","created_at":"2026-06-10T09:07:25.000Z","updated_at":"2026-06-12T09:07:32.026Z","monitoring_at":null,"resolved_at":"2026-06-10T09:07:25.000Z","impact":"none","shortlink":"https://stspg.io/7f8ljv1v8bdg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-10T09:07:25.000Z","reminder_intervals":null,"id":"grm62n1ydtjd","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.","created_at":"2026-06-12T09:07:25.085Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-06-12T09:07:31.887Z","display_at":"2026-06-10T09:07:25.000Z","deliver_notifications":true,"tweet_id":null,"id":"3r5f8j8xc48v","incident_id":"grm62n1ydtjd","custom_tweet":null,"affected_components":[{"code":"9mpcvdmfrrqt","name":"Application - insights.hotjar.com","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"insights.hotjar.com","created_at":"2016-10-17T16:07:58.286Z","updated_at":"2026-01-20T09:07:09.193Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"9mpcvdmfrrqt","page_id":"0b5bdbv94pfm","group_id":"rxwsyxwm5td0"}]},{"name":"Potential login issues to Hotjar","status":"resolved","created_at":"2026-01-27T20:53:12.975Z","updated_at":"2026-01-28T13:12:03.861Z","monitoring_at":"2026-01-27T20:53:13.017Z","resolved_at":"2026-01-28T13:12:03.556Z","impact":"none","shortlink":"https://stspg.io/mqhz7nnl6p22","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-27T20:53:12.968Z","reminder_intervals":null,"id":"wyq9y2rf6vyg","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-01-28T13:12:03.556Z","wants_twitter_update":true,"twitter_updated_at":"2026-01-28T13:12:03.856Z","updated_at":"2026-01-28T13:12:03.857Z","display_at":"2026-01-28T13:12:03.556Z","deliver_notifications":false,"tweet_id":2016499514757226681,"id":"wg9nkbpw5315","incident_id":"wyq9y2rf6vyg","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"On 22nd January 9.30am UTC we deployed a change that meant users who:\n\n- Created a Contentsquare Account\n- Were then invited to a Hotjar Account\n\nWould be unable to login to the Hotjar Account due to a bug on the login process.\nOn 27th January 5pm UTC, we deployed a change to undo the root cause and we are resolving the issue for the mistakenly locked accounts.","created_at":"2026-01-27T20:53:13.017Z","wants_twitter_update":true,"twitter_updated_at":"2026-01-27T20:53:13.346Z","updated_at":"2026-01-27T20:53:13.347Z","display_at":"2026-01-27T20:53:13.017Z","deliver_notifications":false,"tweet_id":2016253181165249007,"id":"qv88k7824m2f","incident_id":"wyq9y2rf6vyg","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Surveys not opening in Hotjar application","status":"resolved","created_at":"2026-01-20T08:07:43.551Z","updated_at":"2026-01-20T09:07:09.781Z","monitoring_at":null,"resolved_at":"2026-01-20T09:07:09.227Z","impact":"minor","shortlink":"https://stspg.io/966r43thnztc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-20T08:07:43.544Z","reminder_intervals":null,"id":"bcgzmxl6qn3r","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-01-20T09:07:09.227Z","wants_twitter_update":true,"twitter_updated_at":"2026-01-20T09:07:09.776Z","updated_at":"2026-01-20T09:07:09.778Z","display_at":"2026-01-20T09:07:09.227Z","deliver_notifications":true,"tweet_id":2013538779487969702,"id":"tgtltr7sqld8","incident_id":"bcgzmxl6qn3r","custom_tweet":null,"affected_components":[{"code":"9mpcvdmfrrqt","name":"Application - insights.hotjar.com","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-01-20T08:07:43.625Z","wants_twitter_update":true,"twitter_updated_at":"2026-01-20T08:07:43.934Z","updated_at":"2026-01-20T08:07:43.935Z","display_at":"2026-01-20T08:07:43.625Z","deliver_notifications":true,"tweet_id":2013523824210518207,"id":"4svvslgcpjx3","incident_id":"bcgzmxl6qn3r","custom_tweet":null,"affected_components":[{"code":"9mpcvdmfrrqt","name":"Application - insights.hotjar.com","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"insights.hotjar.com","created_at":"2016-10-17T16:07:58.286Z","updated_at":"2026-01-20T09:07:09.193Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"9mpcvdmfrrqt","page_id":"0b5bdbv94pfm","group_id":"rxwsyxwm5td0"}]},{"name":"Heatmaps: Issues Generating New Screenshots","status":"resolved","created_at":"2025-11-14T20:46:29.000Z","updated_at":"2025-11-17T08:34:52.319Z","monitoring_at":"2025-11-15T20:46:34.083Z","resolved_at":"2025-11-17T08:34:52.298Z","impact":"minor","shortlink":"https://stspg.io/zvxzhybrg0n6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-14T20:46:29.000Z","reminder_intervals":null,"id":"cmwfd00nbjx0","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This incident is resolved, and Heatmaps are working as normal.","created_at":"2025-11-17T08:34:52.298Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-17T08:34:52.298Z","display_at":"2025-11-17T08:34:52.298Z","deliver_notifications":false,"tweet_id":null,"id":"mslpp710tvwp","incident_id":"cmwfd00nbjx0","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"We’ve identified the issue and deployed a fix. We’re currently monitoring the results to ensure everything is stable.","created_at":"2025-11-15T20:46:34.083Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-15T20:46:34.083Z","display_at":"2025-11-15T20:46:34.083Z","deliver_notifications":false,"tweet_id":null,"id":"d0dktxkkw15s","incident_id":"cmwfd00nbjx0","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are experiencing loading issues with Heatmaps \u0026 Z onings when creating new screenshots or when providing screenshot suggestions. Our team is currently investigating.\n\nManual screenshots can be used as workaround for both Heatmaps and Zonings while we are fixing the issue.","created_at":"2025-11-14T20:46:29.582Z","wants_twitter_update":true,"twitter_updated_at":"2025-11-14T20:46:29.903Z","updated_at":"2025-11-15T13:50:52.388Z","display_at":"2025-11-14T20:46:29.000Z","deliver_notifications":false,"tweet_id":1989434786914734182,"id":"bs9l734qs8kl","incident_id":"cmwfd00nbjx0","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Hotjar.com Down","status":"resolved","created_at":"2025-09-19T11:30:00.000Z","updated_at":"2025-09-19T12:29:42.660Z","monitoring_at":null,"resolved_at":"2025-09-19T11:30:00.000Z","impact":"none","shortlink":"https://stspg.io/4cdpc0f4pr25","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-19T12:29:42.593Z","reminder_intervals":null,"id":"nc7lm84fzq9j","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"Our website, Hotjar.com was briefly inaccessible, but service has been restored. Thanks for bearing with us, and we apologize for any inconvenience caused.","created_at":"2025-09-19T12:29:42.648Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-19T12:29:42.648Z","display_at":"2025-09-19T11:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"sj17gw61t2q6","incident_id":"nc7lm84fzq9j","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"VoC issues","status":"resolved","created_at":"2025-09-18T12:00:00.000Z","updated_at":"2025-09-19T09:18:19.818Z","monitoring_at":null,"resolved_at":"2025-09-18T12:00:00.000Z","impact":"none","shortlink":"https://stspg.io/xcqvbcw9g29k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-19T09:18:19.762Z","reminder_intervals":null,"id":"b7rm3tw0nv6v","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"We have identified and resolved the cause of the issue. If you experience any further problems, please contact Support.","created_at":"2025-09-19T09:18:19.808Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-19T09:18:19.808Z","display_at":"2025-09-18T12:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"8nhflxdjv39s","incident_id":"b7rm3tw0nv6v","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Investigating Issues with Interview Scheduling Timezones","status":"resolved","created_at":"2025-09-11T11:04:19.797Z","updated_at":"2025-09-15T14:22:10.736Z","monitoring_at":null,"resolved_at":"2025-09-15T14:22:10.371Z","impact":"none","shortlink":"https://stspg.io/p4n0rtfnkkx3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-11T11:04:19.790Z","reminder_intervals":null,"id":"zwkv9s3cjgby","page_id":"0b5bdbv94pfm","incident_updates":[{"status":"resolved","body":"This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.","created_at":"2025-09-15T14:22:10.371Z","wants_twitter_update":true,"twitter_updated_at":"2025-09-15T14:22:10.729Z","updated_at":"2025-09-15T14:22:10.730Z","display_at":"2025-09-15T14:22:10.371Z","deliver_notifications":false,"tweet_id":1967594797738418645,"id":"vghyc0jcj9th","incident_id":"zwkv9s3cjgby","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause and will provide an update as soon as possible.","created_at":"2025-09-11T11:04:19.853Z","wants_twitter_update":true,"twitter_updated_at":"2025-09-11T11:04:20.196Z","updated_at":"2025-09-11T11:04:20.197Z","display_at":"2025-09-11T11:04:19.853Z","deliver_notifications":false,"tweet_id":1966095457618374769,"id":"48phhrcg5l71","incident_id":"zwkv9s3cjgby","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}