Hotjar Service Status


This is Hotjar's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a report here.

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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
100.0 % uptime
Today
insights.hotjar.com Operational
90 days ago
100.0 % uptime
Today
Ingestion ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Site scripts (tracking code) ? Operational
90 days ago
100.0 % uptime
Today
Website (www.hotjar.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Survey responses with User Attributes containing datetimes are not triggering Zaps in Zapier
Resolved - This incident is now resolved. Thank you for your patience!
Apr 25, 14:53 UTC
Identified - We've identified the root cause of this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!
Apr 25, 10:20 UTC
Investigating - We're investigating an issue with new survey responses, which are not triggering Zaps in Zapier.

Our engineers are working to fix the issue ASAP, we will post updates to status.hotjar.com as we have them.

Thanks for bearing with us!
Apr 24, 20:20 UTC
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Sign-up flow leads to Survey creation instead of Overview page
Resolved - This incident is now resolved. Thanks for bearing with us!
Apr 18, 17:11 UTC
Identified - We've identified the root cause of this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix.

Thanks again for bearing with us!
Apr 18, 15:14 UTC
Investigating - We're investigating an issue where users will enter the Survey creation flow after signing up for a new account.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!
Apr 18, 14:13 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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