Resolved -
This incident is now resolved. Thanks for bearing with us!
Apr 18, 17:11 UTC
Identified -
We've identified the root cause of this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix.
Thanks again for bearing with us!
Apr 18, 15:14 UTC
Investigating -
We're investigating an issue where users will enter the Survey creation flow after signing up for a new account.
Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.
Thanks for bearing with us!
Apr 18, 14:13 UTC